Privacy policy

Who we are

This website is operated by AVANA SOLUTIONS FZC LLC ("AVANA Solutions", "we"), Office #102, 4th Floor, Rasis Business Center, Al Barsha 1, Dubai, United Arab Emirates. Contact: [email protected].

What we collect

• Enquiry forms: the name, email, phone number, company and message you choose to send us.
• Analytics: Google Analytics 4 collects anonymised usage data (pages viewed, device type, approximate location) using cookies.
• Server logs: our hosting provider keeps standard access logs (IP address, browser, time) for security.

How we use it

We use enquiry details only to respond to you and provide the services you ask about. We use analytics to understand how the website is used and improve it. We do not sell your data.

Sharing

Form submissions are delivered to our business email. Analytics data is processed by Google. WhatsApp chats are subject to WhatsApp's own privacy policy. Calendar bookings are handled by zcal.

Retention

We keep enquiries for as long as needed to respond and for our legitimate business records. Client records are kept as required by UAE law.

Your rights

You can ask us to access, correct or delete your personal data by emailing [email protected].